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6 months working together to improve the brand's e-commerce metrics: returns & conversion, and improve overall customer experience
Target: 2% lower return rates for SAIZ vs. non-SAIZ users over 6 months
Collected 300+ detailed client data points before going live, to enhance the SAIZ algorithm, which contributed to early & high success in return rate reductions of 7%, significantly exceeding our initial target.
The SAIZ widget was integrated into Rich & Royal's e-commerce store, leading to sizing precision, higher conversion rates, and a better customer experience.
Return Reduction
on average over 6 months, when compared to non-SAIZ users
Conversion Uplift
for SAIZ shoppers versus non SAIZ shoppers
SAIZ Adoption Rate
of SAIZ versus interacting with traditional size guides
Book a Discovery Call today to see how SAIZ can revolutionize your customer experience and operational efficiency.
